Create your store faster 
than anywhere else

How do I accept payment from my customers?

Volusion offers multiple ways to accept payment, such as Paypal and Stripe. We also offer our own in-house payment gateway, Volusion Payments. This service is designed to fully complement your Volusion store, allowing you to receive funds faster while promoting customer confidence. Learn more and submit your application here.

Will you help me set up my store?

Yes. Our 24x7 support team is always here to answer your questions. We also have personal Account Managers available for Business and Prime plans.

Do I need a domain name (URL) to purchase my store?

No. If you don't have your domain name yet, you have 30 days from purchase to provide us with one for your store. If you already have your domain, simply enter it on the checkout page. "Volusion" will not appear in your domain name.

Do I need an SSL certificate?

For security reasons, an SSL certificate is required to process credit card orders. For your convenience, we offer several high-security, affordable SSLs. While you don't have to purchase your SSL right now, you'll need one before you can accept any credit card payments through your site.

Do you charge transaction fees?

No. We don't believe in transaction fees. You worked hard for your profits – you should get to keep them.

How do I pay?

Simply enter your credit or debit card information on the checkout page. Depending on the plan you select, your card will be charged monthly or annually for the amount of your store plan. You can change credit card information at any time.

Can I upgrade my plan?

Yes. You can change plans at any time by contacting our Account Services team.

How does pricing work once I am on a Prime Plan?

Once you are on a Prime Plan your monthly cost will depend on the yearly GMV of your business. The GMV (Gross Merchandise Volume) is the amount of total online payments that are processed through one of the payment methods we offer, inclusive of shipping, handling, taxes, and orders from online marketplaces using our built-in integrations.

Can I move the data from my old store?

Yes, as long as your old provider allows you to export data in a .csv file. If you purchase a Business plan or above, you can import large quantities of data, in bulk, directly into your new Volusion store.

Are you PCI certified?

Yes. Your sensitive data is crucial, which is why we continuously invest to exceed industry security standards. Volusion has been named to VISA's list of PCI Certified providers for six years running.

Is there a discount if I purchase multiple stores with Volusion?

Yes. When you purchase more than one store with us, you'll save 10% on each additional store. Simply enter "Please apply multi-store discount" in the order notes, and once our billing team verifies, we'll apply the discount to your order.

How do annual plans work?

Annual plans allow you to save 10% off the monthly plan by making a single payment yearly. If you have a monthly plan, you can switch to an annual plan by purchasing your preferred annual plan. Your account will automatically be updated. If you would like to upgrade your annual plan or notify us that you won’t be renewing it, please call us at 1-888-997-0994.

Do you offer a free trial?

Yes. We offer a free, 14 day trial of our shopping cart software, no commitment or credit card required. Simply sign up to get started.

Do you have a Reseller Program or pay commission for referrals?

Yes! The Volusion Channel Partner Programs is ideal for agencies, freelancers, or developers. The program is packed with resources to help you and your clients grow. Learn more.

What happens if my GMV per year exceed my plan limits?

Once your trailing 12 month GMV (Gross Merchandise Volume) exceeds the limits supported by your plan, you will be automatically upgraded to the next plan level and have access to the additional features of that plan.